Frequently Asked Questions
We're here to help - please reach out to hello@gambasocks.com if you have further questions.
Top Questions
What is your Comfort Guarantee?
Try out Gamba Socks for 30 days and if you are not 100% satisfied, we will refund your money and do a free return.
How are Gamba Socks different than normal socks?
Gamba Climbing Socks have LockWeave™ micro grip fabric on the toe and heel that grips your climbing shoe. They also dry quickly, have left and right toe boxes, and seamless heels and toes.
What size should I order?
Gamba Socks fit true to size. Check out our size guide before ordering. Downsizing your socks is not necessary.
How do I wash my socks?
Machine wash cold. Tumble dry low or hang dry (recommended). Do not bleach.
Returns and Refunds
What is your return policy?
30-Day Returns
We want you to love your socks. If you're not completely satisfied with them, you can return your product free of charge. We will send you a return label.
Once we receive your return, we'll issue a refund to your original payment method within 3 business days.
If your item arrives damaged, defective, or incorrect, please contact us within 72 hours of delivery with photos of the item and packaging. We'll arrange a replacement or full refund at no cost to you.
How long do I have to return an item?
You have 30 days to try out your socks before initiating a return.
How do I return my socks?
Please reach out to us directly at hello@gambasocks.com to initiate your return and refund. We will send you a label.
What if I got the wrong size?
If you get the wrong size, we will exchange your socks free of charge.
Shipping and Orders
Where do you ship?
Currently we are shipping to USA only.
We expect to ship internationally by the end of October 2026. Join our email list!
What does shipping cost?
For US orders: $4.99 or free shipping over $55.00.
When will I receive my order?
Once your order has shipped, here is the expected delivery timeline:
For US orders: 2-5 business days.
Product
Do I need to downsize my climbing socks?
No! Gamba Socks fit true to size.
How long will the socks last?
Gamba Socks are extremely durable and should last years with regular use. If your sock doesn't meet your expectations, reach out to us at hello@gambasocks.com
Does the grip fade over time?
No! The grip does not fade over time. In fact, we think it gets better with age.
What are the materials?
74% Polyester, 18% Nylon, 5.5% Spandex, 2.5% Rayon (Bamboo).
Where are Gamba Socks made?
Gamba Socks are 100% made in Japan. Our factory is in Nara Prefecture (the sock capital of Japan).